Advice and answers from the Frame.io Team

Issue:

"Whenever I begin typing a comment at a specific time the comment gets added at the incorrect timecode. Sometimes it appears at 0:00 and other times it jumps to 10:00. I'm using Chrome."

 

Solution:

This issue is due to an extension in Chrome, most likely Video Speed Controller or one similar. Turn it off or disable the extension and you will be able to comment at correct times in Frame.io.

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