Advice and answers from the Frame.io Team

Welcome to Frame.io! I'm going to show you how to quickly signup so you can begin collaborating on a project you were invited to.

To login, go to https://app.frame.io and then enter the email address you were invited with.

NOTE:

If you enter a different email address, you will not join as a collaborator to the project you were invited to.

Enter your name and a password. Simple as that, you're ready to learn how this is going to save you loads of time!

Projects shared with you are on the left, current project in the middle and the Team Members and Collaborators are on the right. You can confirm your account by clicking the link at the top and then checking your email.

Files on the Project

Videos create hover scrubs for videos and thumbnails for still images.

The Frame.io interface is built for speed. You can drag and drop your files like a desktop environment so you can organize your files in the order you need them in. When you move files around, this creates a Custom sort.

To begin commenting on a clip, double-click on the thumbnail to see the player.

Player and Commenting

As a quick glance, you have the player, comments, description, comments bar, clip info, and notifications.

You can start playing the video by pressing the spacebar or clicking the play button. If you start typing a comment, by default the video will pause so you can get your thought out and also timestamp your comment.

Once you're finished you can either press the Submit button or press Command Enter for Mac or Control Enter for PC and the video will automatically resume.

Going deeper with commenting, if you want to further communicate your idea after you have typed in your comment, select the paint brush tool and draw directly on the video with different shapes and colors.

To undo your drawing, you can use Command Z for Mac and Control Z for PC. Annotating does not affect the original uploaded file.
Also, if you want to leave a general comment on clips that are not associated with time, you can do this by unchecking the timecode box.

Now that you're finished commenting on this clip, go back out to the Project View.

Adding Files to a Project

You can upload files and delete your own files but as a collaborator you don't have access to delete files you didn't upload.

When uploading videos, still images or audio, you can drag them from a folder or select the upload icon. You don't need to pre-compress your files. You can upload full-res and pro-res files. This uses an accelerated file uploader which allows for speeds up to 5 times faster than most file-sharing services.

Once the upload is complete, hover scrubs are instantly created for videos and thumbnails for your still images. Other types of files are still accessible but do not receive a thumbnail. Frame.io encodes the files on our servers into HTML5 videos so they can play seamlessly on the web while still storing the original file available for download.
The Frame.io interface is built for speed. You can drag and drop your files like a desktop environment so you can organize your files in the order you need them in. When you move files around, this creates a Custom sort.

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