Advice and answers from the Frame.io Team

All of the comments are live so when you click on one, it will take you directly to that frame as well as any annotation. If you just want to cycle through the comments, use the left and right arrows.

When there's a new comment you have not seen yet, it will be indicated with a blue dot.

You will also see a bar at the top indicating how many new comments you have on that particular clip.

You can see the paint brush tool indicating that there is an annotation on the comment.

Comments can also act as Project Management, so you can mark a comment as complete by clicking on the circle. Then you can hide the comments, or also show only completed comments.

Comments are threaded so you can reply to someone's comment and also use the social thumbs up if you like a comment.

If you need to edit a comment or delete a comment, click on the three dots.

When commenting, you can use multiple hashtags.
When you click a hashtag, it will display the other comments with those hashtags. This is a good way to organize by department or even assign tasks to people. You can also search throughout the comments by person or by information in the comments.

Last, you can export comments by clicking the arrow next to Comments which downloads a text file.

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