Requirements
- If applicable, you already tried to install our extension from the Adobe Exchange and the Adobe CC Desktop.
- Alternatively, you've tried the installation using a 3rd party extension utility as described in this Adobe Exchange support article.
- You need to have an understanding how to use the command line prompt (Windows) or the Terminal (Mac).
Preliminary Setup
- Download the latest Frame.io extension from this link:
https://f.io/6C9whWnE - Download the ExManCmd command line tool from Adobe:
https://technologypartners.adobe.com/home/support/exman-com-line-tool.html
Installation on Mac
- close Premiere Pro and After Effects
- open the Terminal app
- unzip the downloaded ExManCmd archive
- change directory to the ExManCmd MacOS subfolder
/path/to/ExManCmd/Contents/MacOS/ExManCmd - install the downloaded zxp file:
ExManCmd --install /path/to/FrameioPanel_XXX.zxp
If the Terminal is not confirming a successful installation, please contact us at support@frame.io
Installation on PC
- close Premiere Pro and After Effects
- open the command line prompt from the Windows Task bar
- unzip the ExManCmd archive
- change directory to the unzipped folder
- install the downloaded zxp file:
ExManCmd.exe /install “C:\path\to\FrameioPanel_XXX.zxp”
If the Terminal is not confirming a successful installation, please contact us at support@frame.io
Confirm the installation
You can verify the installation with this command:
- In Mac OS:
ExManCmd ––list all - In Windows:
ExManCmd.exe /list all