Pro, Team, and Enterprise plans come with additional premium features available if you're looking to upgrade from the Free Plan.

You can unlock these at any time by simply upgrading from your Account Settings 🎉 


Pro plan

Pro features include everything in Free, plus:

  • Custom-branded presentations
  • Password-protected shares
  • Project archiving
  • 4K Ultra HD playback

Team plan

Team features include everything in Pro, plus:

  • Private projects
  • Team only comments
  • Share link expiration
  • Custom-branded emails

Team only comments

Team only comments are like private/internal notes that are only visible to other team members on the account.

Only team members can leave team only comments; collaborators and reviewers will not see these internal comments.

Team only comments will appear in a gold hue with a lock icon 🔒


Team members can also filter between comment types within the comment sort order menu, which means you also have a choice of including or excluding team only comments when downloading comments as TXT, CSV, or XML. 


NOTE:
If you're a member of more than one team and copy and paste comments between files in projects, team only comments will get carried over if the destination file is in a project from the same team.


If the destination project belongs to another team, the team only comments will not get carried over 👍

External Reviewers viewing Review Pages will not see team only comments.

If you are a Team Member viewing a Review Page, you will see the team only comments; however, they will not have different visual styling and will look like regular comments.

Branded email notifications

You can personalize your email notifications with your logo and branding. Upload your logo and set choose the colors that you'd like to appear in these emails:

Enterprise Premium

Enterprise features include everything in Team, plus:

  • Multi-Team management
  • Custom branding by Team
  • Watermark ID
  • Reviewer inbox
  • Asset lifecycle management
  • SAML-based SSO
  • API/Platform consultations
  • Priority in-app support
  • Dedicated Account Manager
  • Custom Onboarding and 24/5 support
  • ...and more!


Find out more about our Enterprise plans here.

If you're on an existing Frame.io plan and interested in upgrading and unlocking these features, please contact our Support Team.

To discuss Enterprise options, contact our sales team.

Next Articles:




Did this answer your question?