We have been receiving reports recently about the Vimeo integration in Frame.io. We are aware of an inability to upload directly from Frame.io, and we are continuing to investigate the issue. We aim to solve it as soon as possible.

Since we first introduced this integration, we’ve been thrilled at its ability to help customers quickly share their work. These integrations require continuous updates and coordination between teams as each of our platforms grow and change over time.

We encourage users to reach out to Vimeo directly and request additional support in assisting us to ensure that this integration is once again fully operational. You can file a support ticket with Vimeo here.

As a temporary fix, you can utilize our API to create third-party integrations with Zapier and Integromat. Please note that this requires additional setup.

We apologize for any inconvenience this may be causing you at this time. If you’re still having issues, please contact us at support@frame.io.

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