Account Settings

Account Settings

View and adjust the company information, change email addresses and passwords

Written by Brett
Updated over a week ago

Adding users and storage to my account

Easy to expand on your storage and user capacity

Written by Gill
Updated over a week ago

How do I change my email?

Change your email from the dashboard

Written by Gill
Updated over a week ago

How do I change my password?

Whether you forgot it or need to create a new one

Written by Brett
Updated over a week ago

Updating your credit card details

Updating your credit card details on the billing Dashboard

Written by Gill
Updated over a week ago

Configuring your Team's Presentation page branding defaults

Written by Brett
Updated over a week ago

Switching between accounts

How to switch between accounts on your dashboard

Written by Gill
Updated over a week ago

Email notification settings

Change Email Address, Password, Email Frequency, and In-app Notifications

Written by Brett
Updated over a week ago

Understanding your billing invoices/receipts

Explaining why your receipt may show up as Unpaid after updating the credit card

Written by Brett
Updated over a week ago

Orange notification banner across my team

I'm seeing an orange banner across my team

Written by Brett
Updated over a week ago

Why do I see a Google login page when logging into Frame.io?

Creating an account takes me to Google login

Written by Brett
Updated over a week ago

How do I cancel my subscription?

Written by Brett
Updated over a week ago