Account Settings

Secure your content and manage your users

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12 articles in this collection
Written by Brett Rush and Gill

Account Settings

View and adjust the company information, change email addresses and passwords
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Written by Brett Rush
Updated over a week ago

Adding users and storage to my account

Easy to expand on your storage and user capacity
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Written by Gill
Updated over a week ago

How do I change my email?

Change your email from the dashboard
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Written by Gill
Updated over a week ago

How do I change my password?

Whether you forgot it or need to create a new one
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Written by Brett Rush
Updated over a week ago

Updating your credit card details

Updating your credit card details on the billing Dashboard
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Written by Gill
Updated over a week ago

Configuring your Team's Presentation page branding defaults

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Written by Brett Rush
Updated over a week ago

Switching between accounts

How to switch between accounts on your dashboard
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Written by Gill
Updated over a week ago

Email notification settings

Change Email Address, Password, Email Frequency, and In-app Notifications
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Written by Brett Rush
Updated over a week ago

Understanding your billing invoices/receipts

Explaining why your receipt may show up as Unpaid after updating the credit card
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Written by Brett Rush
Updated over a week ago

Orange notification banner across my team

I'm seeing an orange banner across my team
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Written by Brett Rush
Updated over a week ago

Why do I see a Google login page when logging into Frame.io?

Creating an account takes me to Google login
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Written by Brett Rush
Updated over a week ago

How do I cancel my subscription?

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Written by Brett Rush
Updated over a week ago