To begin the cancellation process please go to your billing dashboard here: https://app.frame.io/account?k=billing&t=plans 

Select Cancel Subscription on the lower right corner and we'll be here to walk you through cancelling your paid subscription.

Alternatively you can pause your subscription to retain your files and comments until your next project starts, please contact our support team to discuss this or any questions you have via the in-app chat icon.

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