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Why do I see a Google login page when logging into Frame.io?
Why do I see a Google login page when logging into Frame.io?

Creating an account takes me to Google login

Brett avatar
Written by Brett
Updated over a week ago

If you are using Gmail, Frame.io redirects you to login with these credentials for the second security step. When you log into your Frame.io account, it does not get any data or access to anything in your Google account. Frame.io does not see the password, email, contacts, etc. We use it as a means of identification. All personal data is still stored and protected by Google. 

If you're creating an account and you're logging into a different email account, be sure you're already logged into Gmail under the email address you want to login with. 

If you need to disable this Google Authentication process, contact support, and they can change this for you so you can log in with a password.

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