Advice and answers from the Frame.io Team

Supported Browsers

The top choice browser to use Frame.io while on a computer would be Google Chrome on both Mac and PC. You can also use Safari, Opera and Firefox as well. Each browser may display colors slightly differently which is not anything Frame.io can assist with. 

The closest to color accuracy would be Safari. This is due to Safari using the same color scheme as the system.

Update your browser

If you are having trouble in Frame.io and you are using one of these browsers, try updating the browser to see if this makes a difference. Frame.io is using cutting edge technology that is only supported on the newest versions of each browser.

Not Supported

If your operating system does not support the newest browsers, you may find it difficult to use Frame.io. If you are using a mobile device such as a smartphone or tablet, due to the touchscreen functionality, you will find it difficult to navigate Frame.io as it is not built for touch points as of yet.

Microsoft Internet Explorer and Edge browsers are not supported. While we do want to support them in the future, Microsoft has steered away from what other browsers universally allow with similar code.

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