Upload and Organize

Creating your account / Quick setup guide

Signup to Frame.io and create your Team

Written by Gill
Updated over a week ago

Creating a Project

Start your first Project in Frame.io

Written by Jared
Updated over a week ago

Project Settings

Adjust your settings per Project

Written by Brett
Updated over a week ago

Archived Projects

Archive your finished work within Frame.io

Written by Brett
Updated over a week ago

Switching between Accounts on the project page

Switching between accounts on your Project Page

Written by Gill
Updated over a week ago

What browser should I use with Frame.io?

Seeing weird issues with video playback, moving files around, etc?

Written by Brett
Updated over a week ago

Ad Blocker prevents functional workflow

Allow Frame.io on AdBlock, uBlock and other JavaScript disabling extensions or plugins

Written by Brett
Updated over a week ago

Uploading your media

Create your project and upload media

Written by Brett
Updated over a week ago

Creating Folders and Private Folders

Organize your assets with folders and private folders

Written by Brett
Updated over a week ago

Copying media within your account

Make a copy of any file/folder between teams in your account

Written by Jared
Updated over a week ago

Moving media within your account

Move files or folders within your account

Written by Jared
Updated over a week ago

Version Stacking and comparison

Create and manage your assets into one thumbnail

Written by Gill
Updated over a week ago

Search and filter your assets in Frame.io

Search for videos, images, audio files, PDFs, folders and projects across your account

Written by Gill
Updated over a week ago

Recover recently deleted files

Restore deleted assets from your project

Written by Gill
Updated over a week ago

Uploading files is taking longer than expected

Understand how uploading works and what could affect your uploads

Written by Brett
Updated over a week ago

How can I download files?

Downloading files from a project

Written by Brett
Updated over a week ago

Does Frame.io support captions?

The state of captioning and .srt files in Frame.io

Written by Jared
Updated over a week ago

What are my assets converted to when it's uploaded?

Written by Brett
Updated over a week ago