Frame.io provides unparalleled support for all our users. We know that submitting a ticket is not an ideal process when you need a response, fast. That's why we prefer to have a chat with you.
While working on your projects in Frame.io you can reach us anytime, click the question mark icon in the top-right corner then click New Conversation.
Our worldwide support team is here to help. Ask us anything about Frame.io. We will help troubleshoot issues you're experiencing and listen to your feature requests. We want to hear from you! 🙌
Working in our Adobe Premiere or After Effects extension? You'll find the Intercom icon at the lower-right corner of the panel too 👏
Don't feel like chatting?
Email us at firstname.lastname@example.org and we will still treat you like the VIP that you are 👑
We host a 45 minute webinar showing how to best use Frame.io and covering our integrations, new features, basic walkthroughs and more! Feel free to join or have Team Members / Collaborators join too.
Sign up here
If you don't have time for a live webinar, we have you covered with a pre-recorded version on our Tutorials page ⚡