What is V4?
Redesigned from the ground up, Frame.io Version 4 (V4) provides a flexible, fast and intuitive platform that empowers creative teams and their stakeholders to organize, review and manage WIP assets, and orchestrate the people and processes supporting them.
No matter the workflow—whether simple or complex—V4 allows you to build it with ease. Anchored in an all-new, powerful metadata framework, teams can now use Frame.io to customize any creative workflow centered on media assets and manage the people and processes supporting them.
Version 4 signifies a complete transformation, introducing a redesigned cloud file system and a high-speed transfer feature capable of handling even the bulkiest uploads with ease. We've reimagined our creative review and approval system to encourage richer, more expressive feedback, and a robust unified sharing system ensures that your work is always beautifully presented. The introduction of a multi-panel layout and all new powerful card systems empower teams to build customized workflows, incorporating flexible metadata fields, labels, and more. These collective enhancements aim to elevate your creativity, streamline operational aspects of creative work, and empower creative teams to collaborate more effectively, no matter where they are.
To start learning more about V4, visit our new V4 Knowledge Base and read through the new V4 Getting Started series.
Update process
If you have an eligible account for V4, you will see a banner at the top of your account which bring you to the modal to update, as well as a button to initiate update from the account dropdown menu. You must be either an Owner or an Admin to make the update. Contact our Support team or your Customer Success rep to understand what updating to the latest version means for you.
If the update is initiated, all users on the updating account will see an update in progress screen.
A completion screen will appear once the account has been fully updated, from which the user can enter their updated account. You'll start on the Frame.io V4 home page with all your Workspaces and Projects displayed.
Users will be notified via email once their account update has been completed as well.
As you first navigate into a Project, Frame.io V4 users will see a product tour, along with helpful links to video-guided support documentation.
Feature Comparison
Want to know if you're ready to update to Frame.io V4 by comparing features between the two versions? Check out our full Feature Comparison article here for more info.