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Getting Started: What is a user?
Getting Started: What is a user?

User types in explained

Jared avatar
Written by Jared
Updated over a week ago

When you’re ready to start a project in, one of the first things you want to do is invite users to help build out your media library or to easily share media. It’s important to know the distinction of our user types based on their contribution before assigning their role.

There are three user types in Team Members, Collaborators, and Reviewers.

Team Member

A Team Member is an account-level user with their own login and password who will have full access to all public Projects in your Team. They’re best suited to help upload, organize, manage, and share media alongside the owner. The best use cases for Team Members are your co-workers, project managers, post-production team, or anyone responsible for the upkeep of your account.


A Collaborator is an account-level user with their own login and password who will have limited access to public Projects in your Team. Collaborators can only be invited to specific Projects within a Team and will not have visibility of any other Projects in your Team. The best use case for Collaborators are guest contributors, freelancers, brand clients, or anyone else you simply want to give access to specific Projects to work out of.


A Reviewer is a user whose sole purpose is for reviewing or viewing content shared with them through either a Review Link or a Presentation Link. They will not have a login/password for but can freely access the media that is sent to them from a Team Member. They do not have to sign up to access the media, nor do you have to pay to send it to them; it’s 100% free. The best use case for Reviewers is your clients, producers, friends/family, or anyone that needs to approve the progress of your edit.

So Team Members and Collaborators are users with access to your account, whereas Reviewers will only have access to the media you send them via a Review or Presentation Link.

Want to learn about more permissions and use cases for users? Start with these articles below.

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