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Removing Users from your account

Jared avatar
Written by Jared
Updated over a year ago

Team Members

To remove a Team Member from your account, navigate to your Account Settings and go to Users.

Click on the user you wish to remove. Once the user has been selected, you'll see options appear on bottom of your screen, which will have a Delete User option on the right.

Removing a Team Member from your account means they will no longer have access to any projects on your Team. Any content they have uploaded, along with any comments they've made, will remain.

Collaborators

Fram within the project view, Collaborators can be removed from a project by selecting the project, click on the person plus (+) on the top right, click the (x) on the user that should be removed from that project. Click Remove to confirm the action.

Collaborators can also be removed from a project within Account Settings. Navigate to Account Settings and to Users. Select the user to open the user’s panel. Underneath the projects section, click “Remove” next to the project you wish to remove the user from.

Collaborators can be removed from the entire account (all projects they have access to) by going to Account Settings and to Users.

This will show a list of all users inside of your account, including Collaborators. Click on the user you wish to remove. Once the user has been selected, you'll see options appear on bottom of your screen, which will have a Delete User option on the right.

In both cases, once the user is removed, the account will be given credit back based on the amount of unused time of the user purchase.

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